Physical artifacts are tangible products that consumers can manipulate with their senses and ultimately use; they play a crucial role in building brand recognition, product attachment, and customer loyalty and trust. A well-designed physical product with a strong visual brand language can create a memorable, satisfying, and recognizable user experience. By consequence, this generates brand recognition and attachment, directly leading to increased sales and customer loyalty. A strong visual brand language can help a product stand out in an oversaturated and crowded marketplace, making it more likely to be noticed and repeatedly chosen by consumers.
There are several key elements within visual brand language that are important to consider in physical product design. These include detail elements, color palette, imagery, and overall design aesthetic.
The shape, size, texture, behavior, or material of the product itself can all hint at something relating to the brand's identity. For example, a product made of sustainable materials and with unique detail elements might communicate that the brand values environmental responsibility all while having attention to detail.
Therefore, it is needless to say that, in order to effectively utilize the impact of visual brand language in physical product design, it is essential to have a clear understanding and definition of the brand's strategy, values, identity, projections, and objectives. In addition to the brand itself, a deep understanding of the target customer is imperative.
In order to adequately define all those complex elements, multiple tools are available, such as the ones utilized in our Brand/Client Strategy workshop.
For example, brand objectives can be identified clearly using bipolar scales with adjectives and descriptive terms. Brand visual language plays a significant role in conveying the brand's identity and values through visual elements. Brand positioning can be specified through conducting market research including competitor products but also indirect competitors, and by analyzing them on organizational matrixes. Market research also enables a better understanding of the target audience through building user personas with detailed wants, needs, frustrations, and aspirations, and so on. All these ingredients, once organized and combined, can help brands or startups establish a set of design guidelines to ensure consistency across all projects and products.
Lastly, it is not important to adequately define the brand’s identity, values and objectives, but to continuously update the visual brand language as it grows, especially as the market itself - and by consequence the customers - evolves. The brand visual language should evolve alongside the brand to maintain relevance and effectively communicate with the target audience.